Director of Marketplace – US Full Time

Position Summary:

Shirlyn Distribution warmly welcomes independent US brands and sellers to showcase, promote, and seamlessly manage their products within our fully integrated e-commerce platform. From fashion to beauty, homeware, and electronics, our platform accommodates a diverse range of product categories. Qualified US sellers benefit from exclusive incentives to accelerate their growth.

As the Director of Shirlyn’s US Marketplace (officially titled Director I, Marketplace), you’ll lead the charge in local merchant recruitment, operations, incubation, and client success. Your responsibilities also encompass overseeing significant sales and user experience metrics. We’re seeking a seasoned professional with a proven track record in managing e-commerce platform teams, poised to elevate our marketplace to unprecedented heights.

Responsibilities:

• Spearhead the US-based marketplace team, establishing and nurturing a thriving local marketplace ecosystem.
• Identify and recruit top-tier local merchants while devising strategies to foster their growth and success on the Shirlyn Marketplace.
• Oversee operational aspects of merchant activities, ensuring adherence to marketplace standards and fostering a culture of continual improvement.
• Develop effective incubation programs to support new merchants, facilitating their seamless integration onto the platform.
• Drive sales growth by setting ambitious targets and leveraging data analytics to drive strategic decision-making.
• Enhance user experience metrics, implementing initiatives to ensure customer satisfaction and retention.
• Cultivate a talented and motivated team through effective hiring, training, and performance management practices.
• Collaborate with in-house marketing leaders to digitally promote new products and content, enhancing marketplace visibility.
• Develop and manage departmental forecasts and budgets, presenting results and making necessary adjustments.

Requirements:

• Bachelor’s degree in Business, Management, Marketing, or a related field is preferred.
• 8+ years of relevant experience within e-commerce marketplaces in a corporate setting.
• Demonstrated leadership experience, including mentoring and scaling high-performing teams in a dynamic sales environment.
• Comprehensive understanding of e-commerce operations and a commitment to delivering exceptional customer experiences.
• Proficiency in data analysis with strong Excel skills and adept project management capabilities.
• Comfortable in a fast-paced startup environment, adaptable to evolving processes and approaches.
• Strong interpersonal and communication skills, capable of articulating clear visions and strategies to diverse stakeholders.
• Results-driven mindset with a track record of achieving and surpassing targets.
• Exceptional teamwork abilities, leading by example to foster a collaborative and supportive environment.
• Strategic thinker with a knack for driving innovation and adapting to market trends.

What We Offer:

• Impactful Leadership: Lead a division where your decisions significantly shape our company’s growth trajectory.
• Personal Development: Access ongoing professional development opportunities aligned with your career trajectory and our company’s innovation-driven ethos.
• Dynamic Culture: Immerse yourself in the excitement of a startup culture within an established global brand.
• Performance Rewards: Enjoy a competitive benefits package with tailored incentives that reward exceptional achievements.
• Career Impact and Recognition: Your strategic decisions will not only propel the marketplace forward but also earn you recognition within the industry.
• Making an Impact: Shape the future of e-commerce by contributing to our global brand presence and the retail landscape.

Shirlyn Benefits and Culture:

At Shirlyn, we value our employees and offer a comprehensive benefits package that includes:

• Healthcare coverage (medical, dental, vision, prescription drugs).
• Health Savings Account with employer funding.
• Flexible Spending Accounts (Healthcare and Dependent care).
• Company-paid Basic Life/AD&D insurance.
• Company-paid Short-Term and Long-Term Disability.
• Voluntary Benefit Offerings (Voluntary Life/AD&D, Hospital Indemnity, Critical Illness, and Accident).
• Employee Assistance Program.
• Business Travel Accident Insurance.
• 401(k) savings plan with discretionary company match and access to a financial advisor.
• Access to Shirlyn Foundation support.

Perks (HQ Location)

• Free lunch every week.
• Pets allowed in the office.
• Free gym access.
• Free gifts.
• Annual holiday party.
• Invitations to special events.
• Free snacks and drinks every day.